Privacy Policy
everything you need to know about our company

Propillo Ltd. ("Propillo", we or us) recognises that your privacy and the protection of your personal information are important to you – this statement discloses how we will help to protect your personal information.

Propillo is registered under the Data Protection Act 1998 under registration number ZA221526. The information you provide is safeguarded under the terms of that Act. To find out more information about the data protection act please visit: https://www.informationcommissioner.gov.uk. By visiting this website you are accepting and consenting to the practices described in this policy.

We may amend this privacy policy at any time. Any changes we may make will be posted on this page, so please check back frequently. Your continued use of our website(s) will constitute your acceptance of, and agreement to, any changes to the privacy policy.

Information we may collect from you

We may collect and process the following information about you:

  • Information you provide to us. You may provide us with information by filling in forms on our website(s) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register for an account or subscribe, contact us through via forms, email, live chat or phone numbers made available on our website, enter a competition, promotion or survey, provide feedback and/or when you report a problem with our website. The information you give us may include but is not limited to your name, address, contact details, employment details and financial information such as banking details, salary, savings, and financial commitments.
  • Information we collect about you. When you visit our website(s) we may automatically collect information about your computer, including your IP address, information about your visit, your browsing history, and how you use our website(s). This information may be combined with other information you provide to us, as described above.
  • Information we receive from other sources. With explicit consent from you, we may collect information about you from external sources (such as credit bureaux). We acknowledge that some of this data may be sensitive personal data and will keep this type of sensitive personal data in an appropriately secure way. We are also working closely with third parties (including, for example, business partners, service providers, advertising networks, analytics providers, and search information providers) and may receive information about you from them. This information may be combined with other information you provide to us, as described above.

Use of personal information

We use personal information about you in connection with the following purposes:

  • To ensure that content from our site is presented in the most effective manner for you and your computer.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features to our service, when you choose to do so.
  • To notify you about changes to our service.
  • If you choose to receive advice on a mortgage or protection product we will share your information with Mortgage Advice Bureau who are a trading name of Freedom 365 Mortgage Solutions Limited which is an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau Limited (Derby) who are authorised and regulated by the Financial Conduct Authority.
  • We’ll also contact you to remind you to review your products at the appropriate time.

Your details are safe with us because we won’t share your details with anyone else for marketing purposes.
If you don’t want to hear from us, simply unsubscribe from just receiving marketing emails by clicking the unsubscribe link in the email you received.

Sharing of personal information

We may share your personal information with the following third parties:

  • any regulatory or governmental body or ombudsmen who has jurisdiction;
  • any credit bureaux (or similar organisation) with your explicit permission;
  • Mortgage Advice Bureau trading as Freedom 365 Mortgage Solutions to provide you with mortgage advice.
  • any person or legal entity to whom we sell or transfer (or initiate discussions with to sell or transfer) our business or any part of it or any of our rights or obligations under any agreement we may have with you. If the transfer goes ahead, you agree that the purchaser can use your data in the same way as us.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Storage of personal information

The Internet is not a 100% secure medium for communication and, accordingly, Propillo cannot guarantee the security of any information you send to us via the Internet. Propillo is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.

However, we are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act by emailing our team. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.